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AppleCare and warranty
Get additional repair coverage and support from Apple, the people who know your Apple products best. Find out if your product is still in warranty or learn more about purchasing AppleCare products.

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Hardware warranty in China

Exchange and Repair Extension Programs

  • iPhone 6s Program for Unexpected Shutdown Issues

    Apple has determined that a very small number of iPhone 6s devices may unexpectedly shut down. This is not a safety issue and only affects devices within a limited serial number range that were manufactured between September and October 2015.
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  • Multi-Touch Repair Program for iPhone 6 Plus

    Apple has determined that some iPhone 6 Plus devices may exhibit display flickering or Multi-Touch issues after being dropped multiple times on a hard surface and then incurring further stress on the device.
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  • iSight Camera Replacement Program for iPhone 6 Plus

    Apple has determined that, in a small percentage of iPhone 6 Plus devices, the iSight camera has a component that may fail causing your photos to look blurry. The affected units fall into a limited serial number range and were sold primarily between September 2014 and January 2015.
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Replacement Process

Your iPhone will be examined prior to any service to verify that it is eligible for this program and in working order.
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